Versature's cloud-based business phone service offers a form of 9-1-1 service (9-1-1 Dialing) that is similar to traditional 9-1-1 service but has some significant differences and limitations when compared with enhanced 9-1-1 service (E911) available in most locations in conjunction with traditional telephone service.
With traditional 9-1-1 and E911 service, your call is sent directly to the nearest emergency response center. In addition, with the E911 service, your callback number and address are visible to the emergency response center call-taker.
With Versature’s 9-1-1 service, your call is sent to a national emergency call center. The call center operator will confirm your location information and then transfer your 9-1-1 call to the emergency response center closest to your location. It is extremely important to ensure you have entered the accurate locations for 9-1-1 emergency services purposes.
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