Your designated Sonar email address is utilized for multiple functions within the net2phone Canada Sonar system.
Sonar Email Functions
Every user can add multiple email addresses within their Sonar profile.
- Email addresses are connected to your voicemails if you have voicemail-to-email enabled.
- Email addresses are used for custom reports.
- Your email is saved in net2phone Canada's database, so our client support teams can contact you if necessary.
How to Update your Sonar Email Address
Office Managers and Call Center Supervisors must be My Account of the Sonar portal to access Profile settings.
- Click your name in the upper right corner.
- Click Profile.
- Scroll down to find your email within the Account Security section; you can change your email address in the textbox next to Email Address(es).
- (Optional) To add a secondary email address(es), click the green plus icon.
- Click Save before closing the pop-up menu.
