Green Light
Solid | There is an internet connection, and you are ready to make and receive calls. |
Slow Flashing | The base is being used for a call or the base is downloading data. Do not disconnect the base from the ethernet cable or the power outlet. |
Fast Flashing | The handset is busy. |
Red Light
Solid | The base has just been turned on but is not yet ready for calls |
Slow Flashing | The base is connecting to a handset. |
Fast Flashing | The base is paging handsets after the handset locator button is pushed. |
Amber Light
Solid | The base's IP address might conflict with the IP address(es) of other devices connected to your network. You must contact your internet provider. |
Slow Flashing |
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Fast Flashing | There may be a problem with the base unit hardware, contact our Technical Support Team by dialing 611 from your Versature device or by calling 1-877-498-3772 and choosing option #3. Emails will be responded to within 1 business day and can be sent to support@versature.com. |
Other light patterns
Slow change between red - green- amber | The base is in maintenance mode. |
Fast Flashing red - green - amber |
The base is being used for a call or the base is downloading data. Do not disconnect the base from the ethernet cable or the power outlet. |
If the light is off, the base is off, the Ethernet cable is not properly connected, or your network device is off or not working. |