Versature is offering a Microsoft Teams integration. The integration provides your Versature extension connected as a softphone through your Microsoft Teams web browser or mobile and desktop application.
NOTE: The email entered here must be a global admin for your Microsoft Office 365 Account. Please use a Chrome Browser for this process.
|NOTE: If you do not receive the email, it may be in your spam folder.|
NOTE: Before you can enable sync, you need to make sure that you have one more voice license than is needed for all the users you wish to connect, so the system can use it to perform the syncs. Once everything is set up, that additional license can be canceled. If you need help with licensing please review the Microsoft Licensing references listed below, or ask your Onboarding staff member for assistance.
Success: Your Teams account is now successfully set up to connect up with Versature. The next step is to connect your Team Accounts with Versature extensions.
NOTE: Versature staff will now link your Teams users to your Versature users. Once done, they will contact you to let you know, and you will need to Sync one last time for the changes to take effect in Microsoft Teams.
After the sync is finished processing, you can see your new integration in your Microsoft Team’s application.
Success: Under Make a Call you will now see you have the option to type a name to make a call, usually, there is a dial pad here, but the system can take up to 24-to-72 hours to update your accounts accordingly.
Dial out a number to make your first call. If requested, allow Microsoft Teams to access your microphone and camera. Once you have made your first call, you will see it in the history section.
Don’t forget to turn on your desktop notifications so you never miss a call with Versature’s integration for Microsoft Teams!
To access our integration, you must have the necessary MS Teams licenses. To operate the Versature integration, you must have one of the following MS Teams licenses:
If you’re unsure whether your current Microsoft account will allow our integration, please contact your Microsoft Representative.
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