You can create a 3-way conference call directly from your desk phone while on an active call.

Start a 3-Way (Conference) Call

You can create a 3-way conference call directly from your desk phone while on an active call.

1. Call the first party.
2. After the first party answers, press the Conf soft key. 
   This places the first party on hold.
3. Dial the second party’s extension or 10-digit number. 
   Press the Send soft key, the OK button, or the # (pound) dial key.
4. When the second party answers, press the Conf soft key again to join all parties.

Manage a Conference Call

After the conference call is established, you can manage participants using the available soft keys.

• Hold — Place the entire conference call on hold.
• Split — Separate the conference into two individual calls (both placed on hold).
• End — End the conference call.
• Manage — Select a specific participant using the arrow keys to access additional options:
  • Far Mute — Mute the selected participant. They can hear others, but no one can hear them.
  • Remove — Remove the selected participant from the conference.
  • Back — Return to the previous screen.