Getting Started
Activate your Sonar Account by Accepting the Welcome Email
Welcome to Sonar! To begin using your account, you’ll need to activate it by acce...
Update your net2phone Canada Credentials
Use your Sonar credentials to access the software platforms, integrations, and ha...
Update your Sonar Profile
Update your name, department, timezone, email address(es), and audio directory op...
Manage your Personal Sonar Account: Basic Users and My Account
The most common user role within Sonar is called a Basic User—don't be deceived b...
Sonar Language Options: English, French, and Spanish
The net2phone Canada client portal, Sonar, offers an entirely French-Canadian lan...
Star Codes Compatible with Sonar
A star code, also known as a vertical service code (VSC), is a sequence of digits...
Add External Contacts to Sonar
All employees within your organization are automatically listed as contacts in yo...
Sonar Contacts
Learn how to access your contacts, add contacts, and utilize Sonar Chat for inter...
Prepare your Phone System for the Holidays
Guarantee your clients receive an on-brand, engaging call experience even while y...
Connect your VoIP Desk Phone to your Computer
Enhancing your communication setup can boost productivity and streamline workflow...
Understanding Sonar User Scopes
User types in Sonar control which features and settings each person can access. A...
Understanding Your Call Flow
Each business has unique call flows tailored to their needs. Below, we outline co...
