Switch your outbound caller ID to different local numbers with the Sonar portal and free Chrome extension. If you'd like to set up different Outbound Caller IDs for your click-to-dial extension, please refer to the Chrome Extension - Click-to-Dial. 

How to Switch Your Outbound Caller ID Using Sonar

You must be an Office Manager in Manage Organization to access Account Preferences. 

1. Log in to Sonar with Office Manager credentials.
2. At the top of the page (in Manage Organization), click Account Preferences. 
3.  Reauthenticate your credentials to access the Admin portal, and click Log In. 
   

1. Click the Caller ID Numbers tab. 
2. Click Add.
   
3. Enter a description of the Caller ID. 
4. Choose an available phone number from the drop-down menu. 
5. Click Create to save.
   
6. Once you have added the number in Sonar, any user type (basic user, call center agent, call center supervisor) can select it from the Chrome Click to Dial extension.
   1. Click the app icon in your browser.
   2. Click the caller ID description below the Versature logo. 
   3. Scroll and select the call ID you want to use to as your outbound number.