The Yealink CP965 is a touch-based HD IP conference phone designed for small to medium-sized meeting rooms. Built on an Android operating system, it provides an intuitive touchscreen interface and advanced microphone technology for hybrid and in-room collaboration.
Yealink CP965 key features
- Display: 5" color touchscreen (720 × 1280 resolution)
- Microphone array: 13 built-in microphones with 360° voice pickup
- Pickup range: Up to 6 m (20 ft)
- Audio technology: Active Voice and Noise Cancellation
- Bluetooth: Built-in support for hybrid meetings
- USB ports: 1 × USB Type-A, 1 × USB Type-C
- Security slot: Kensington-style lock slot
The CP965 supports Bluetooth or USB connections to smartphones and laptops for flexible hybrid conferencing.
Yealink CP965 button overview
The CP965 features a minimalist touch interface with essential physical controls for quick access during meetings.

- Speaker: Provides audio output.
- Touch Mute key: Toggles microphone mute on or off.
- Touch Display Screen: Access menus such as call history, directory, and system settings.
- Home key: Returns to the main home screen.
- Volume keys: Adjust ringer and speaker volume.
The USB Type-A port, USB Type-C port, and security slot are located on the underside of the device.
Supported firmware versions
Verify that your CP965 is running a supported firmware version before provisioning or advanced configuration.
- CP965: 96.xx.xx.xx or later
Firmware requirements may vary by deployment. Contact your administrator if you are unsure which version your device is running.
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