Within the Sonar portal, user devices are identified by their extension plus an alphabetic letter.
The letter codes correlate to the following:
- Mobile App = 123m
- Sonar Phone (webphone) = 123wp
- iPhone Bria = 123i
- Android Bria = 123a
- Windows Bria = 123w
- Mac Bria = 123d
- MS Teams = 123ms
- Additional hardphones = 123b, 123c, 123e etc…
Assigned desk phones are considered a user's "main device" and, therefore, do not require an alphabetic representation within the Sonar portal.