Answering Rules and Time Frames

BLOCK A NUMBER OR ALL UNKNOWN NUMBERS

Receiving daily calls from anonymous or unknown numbers? Don’t worry about trying...

ADJUST YOUR RING DURATION

You may not think your ring duration is that important, but depending on your bus...

ANSWERING RULES OVERVIEW

You can locate Answering Rules in the tab bar of your SONAR portal. In this secti...

FORWARDING CALLS TO AN EXTERNAL NUMBER

Working from home today? Learn how to forward your business calls to your mobile ...

ENABLE NET2PHONE CANADA SMARTANSWER

Forwarding calls from the office to a personal number? Remove the hazard of mis-a...

ENABLE NET2PHONE CANADA SUREANSWER

net2phone Canada SureAnswer is a feature that automatically redirects incoming ca...

CREATE A NEW TIME FRAME

Time frames are the foundation of call-answering customization. When used in conj...

TIME FRAMES OVERVIEW

You can locate the Time Frames section in the tab bar of your SONAR portal. Times...

SET UP YOUR PHONE TO BE OUT OF THE OFFICE

If you're taking some time off work it's a good idea to let your clients know you...

HOT DESKING (A.K.A HOTELING)

Hot desking, also known as hoteling, is generally used in office spaces where the...

PREPARE YOUR PHONE SYSTEM FOR THE HOLIDAYS

Guarantee your clients receive an on-brand, engaging call experience even while y...

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