Call Quality

ACHIEVING THE BEST CALL QUALITY

Many factors can disrupt call quality. This article will outline the contributing...

WHAT DEVICES ARE BEST FOR YOUR ORGANIZATION?

While remote and hybrid workforces are rising in popularity many organizations ar...

SONAR PHONE COMMON ISSUES

The net2phone Canada webphone, SONAR phone, allows you to conduct business calls ...

IS MY INTERNET SLOW?

With a Voice over IP system, we can usually link call quality to the internet con...

COLLABORATION PRODUCTS

All industries need good communication to operate and thrive effectively. With mo...

DESKPHONE VS. SOFTPHONE VS. MOBILE APP

Every company has different needs; it's important to understand your call flow ne...

MOBILE APP BEST PRACTICES

The net2phone Canada app offers mobile access to SONAR's webphone, allowing calls...

SONAR PHONE BEST PRACTICES

SONAR webphone allows you to easily connect to all your SONAR contacts, access th...

RECOMMENDED HARDWARE

At net2phone Canada, positive and high-quality experiences are always our priorit...

TEST YOUR INTERNET SPEED

The rule of thumb is that each phone can take up to 0.1 MB/s bandwidth, so if you...

IDENTIFYING COMMON CALL QUALITY ISSUES

When it comes to call quality, there are many variables and factors that can caus...

RECOMMENDED ROUTERS

At net2phone Canada, positive and high-quality experiences are always our priorit...

WHAT IS QUALITY OF SERVICE (QoS)?

You may have heard the term quality of service or QoS when looking into your VoIP...

MY PHONE IS NOT ONLINE

There are a variety of reasons your phone might be offline, so let's cover some b...

UNDERSTAND YOUR CALL FLOW

All call flows are unique to each client. Below are general scenarios common for ...

WHAT IS SIP ALG?

SIP (Session Initiation Protocol) is the protocol used to facilitate VoIP calls a...

DEPLOYMENT TEST PLAN FOR NEW CUSTOMERS

Before transferring your phone number(s) to net2phone Canada, here are a few test...

CALLER ID AND SPAM CALLS

Overall, your mobile device will use a combination of machine learning algorithms...

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