For net2phone VoIP communication solutions, we recommend Panasonic phones for their reliability and advanced features. The Panasonic KX-TGP600 is a durable and feature-rich cordless phone ideal for busy small-to-medium-sized offices.
How do I set up my Panasonic?
Use the ethernet cable that comes with your unit and plug one end into the port of the base and the other into your internet router, modem, or switch. Plug the AC adaptor into a power outlet.
Connect the Base Unit
- Use the included ethernet cable to connect the base unit to your router, modem, or switch.
- Plug the AC adapter into a power outlet.
Charge the Handset
- Place the handset in its charging cradle and plug the cradle into a power outlet.
- Once charged, press and hold the red power key to turn on the handset.
The base unit’s status light will turn green when the phone is ready for use.
I need a bigger range, what can I do?
Expand your range with repeaters. A single repeater expands your indoor range from 50m (164 feet) to 200m (656 feet). If you have a space that needs a very wide range from the base, you can daisy-chain multiple repeaters.
How do I transfer a call?
The Panasonic has full trasnfer capbabilites directly from the handset.
Which should I use: Blind or Attended Call Transfers?
There are two kinds of call transfers you can perform.
Blind Transfer
The call is transferred directly to the recipient without any interaction or introduction. The transferor doesn't confirm if the recipient is available, making this ideal when no preliminary information is needed.
Attended Transfer
The transferor connects with the recipient first to introduce the call. If the recipient agrees, the transfer is completed; if not, it can be canceled. Use this when the recipient needs to be informed or the call requires an introduction.
Blind Transfer on Panasonic KX-TGP600 Cordless Phone
Sent directly to the recipient without introduction.
- While on a call, press the Blind soft key, the party waiting to be transferred will be put on hold and you can hear a dial tone.
- Dial an extension or 10 digit number and press the Call soft key.
| If you want to cancel the transfer, press the Cancel soft key. |
Attended Transfer on Panasonic KX-TGP600 Cordless Phone
Introduce a call before sending a transfer.
1. While on a call, press the Transfer key (located directly below the red end call/power key), the party waiting to be transferred will be put on hold and you can hear a dial tone.
2. Dial an extension or 10 digit number and press the Call soft key.
3. Introduce the call, if the transfer is accepted, press the Transfer soft key again to complete the transfer.
| If the call is not accepted, or you want to cancel at any point, press the Cancel soft key once if you haven't entered an extension, and twice if you have. This will bring you back to the original caller. |
How do I make a conference (three-way) call?
You can conference call with up to two other parties, also known as a three-way call.
- While on a call, press the Conference key. The original party you were speaking to is placed on hold.
- Dial an extension or 10 digit number and press the Send soft key.
- After the second party has answered, press the Conference key again to merge the calls.
How do I use the speaker function (i.e., hands-free mode)?
While on a call, press the green Call key to enable speakerphone. Press the Call key again to disable speaker.
How do I find missed calls?
Access your missed calls through the Panasonic handset or within the net2phone Canada Sonar portal. Check out Access, Filter, and Export your Personal Call History.
- Press the middle soft key for Menu.
- Navigate to the Incoming Log (icon with an arrow pointing towards a handset).
- Select Missed Call.
My handset is charged, why isn't it on?
If your headset dies and is recharged, you still have to manually turn it on; similar to smartphones, which can be charged while powered off.
Press and hold the power key (the red/hang-up key) to turn the handset on.
I lost my handset, how can I find it?
You can find your handset by pressing a paging button on the KT-TGP600 base. The handset locator button is located on the side of the base, level with the status light.
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How do I enable Do Not Disturb (DND)?
Stop your phone from ringing and send all incoming calls directly to voicemail.
- Press the Func key.
- Select Fwd/DND.
- Select DND.
- Select On.
How do enable silent mode?
Silent mode turns off the ringer; however, unlike the do-not-disturb (DND) feature, it does not send calls directly to voicemail. To activate, press and hold the silent mode key for 3 seconds.
| When silent mode is on, the low battery alarm will also be silent. |
How do I use the handset phonebook?
The left softkey or the right arrow of the navigation pad will open the phonebook.
To create an entry, press the middle navigation key to open the menu, and go to "New Phonebook" to enter a contact's information.
How do I listen to a voicemail message through my phone?
Using the star code *98 is a fast way to access your voicemails. You can also press the Messages key.
Why won't my battery hold a charge?
Sometimes the batteries need to be replaced, they can't hold a charge as long or they stop working. We recommend the 1.2V HR03/NiMH AAA Rechargeable Batteries.
How do I change the ringer volume?
To adjust the ringer volume, you can press the up arrow of the navigation pad or go to the menu and open Ringer Volume.
