Troubleshooting

MY PHONE IS NOT ONLINE

There are a variety of reasons your phone might be offline, so let's cover some b...

MY PHONE HAS POOR AUDIO

With a Voice over IP system, we can usually link poor audio to the internet quali...

RECOMMENDED ROUTERS

At Versature, positive and high-quality experiences are always our priority. Inte...

OBIHAI WIFI ADAPTER SET UP

The Obihai WiFi adapter is a USB device that allows you to wirelessly connect you...

OPTIMIZATION GUIDE FOR ENTERPRISE NETWORKS

While Versature’s service has been engineered to work in most environments withou...

PRIORITIZING VOICE TRAFFIC OVER WAN WITH SONICWALL FIREWALLS

A very high-quality voice is achieved over public IP links using Dell SonicWALL f...

DEPLOYMENT TEST PLAN

Before transferring your phone number(s) to Versature, there are a few tests we r...

SONAR PHONE MICROPHONE TROUBLESHOOTING

If you are having trouble with your audio output, it may be your microphone setti...

HOW TO PLUG IN YOUR PHONE

Versature sends you phones that are preconfigured so you can plug and play! Follo...

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