Troubleshooting

Troubleshooting Poor Audio on your VoIP System

Poor audio quality when using a Voice over IP (VoIP) system is often linked to th...

Setting Up the Obihai WiFi Adapter for your Poly VVX Phone

The Obihai WiFi adapter is a USB device that allows you to wirelessly connect you...

Prioritizing Voice Traffic Over WAN with SonicWALL Firewalls

Proper configuration is required to ensure high-quality voice communication over ...

Configuring Netgear Routers N600, N750, WNDR3400v3, and WNDR4300

Use this guide to enter the correct configuration settings for the WNDR3400v3, N6...

What is SIP ALG?

SIP (Session Initiation Protocol) is a key protocol used to establish and manage ...

Reset The Default Password on Poly Phones

Updating the default Admin password on Poly increases security and allows additio...

Spam Calls and Caller ID Issues

Spam calls and Caller ID issues are common problems that affect mobile devices an...

Connecting Yealink Conference 935W to Wi-Fi

The Yealink 935W conference phone is ideal for small to medium offices. If you ar...

Optimizing your Sonar Phone Experience

The net2phone Canada webphone, Sonar Phone, allows you to conduct business calls ...

Troubleshooting an Offline Phone

We understand how frustrating troubleshooting can be—try these simple steps to ge...

Can’t find what you’re looking for?

Our award-winning customer support team is here for you.

Contact Support