Profiles and Users

CHANGE YOUR EMAIL ADDRESS

Email addresses are connected to your voicemails and are on file in case the Supp...

PROFILE OVERVIEW

You can locate your profile by clicking the drop-down menu the top right corner. ...

USERS OVERVIEW

As an office manager, you have the ability to view and update other user's inform...

HOW TO EDIT A USER’S PROFILE

As an office manager, you have the ability to update any user’s profile informati...

HOW TO CHANGE A USER’S PIN

Users can change their own PINs once they are logged into the SONAR portal. If a ...

YOUR FIRST SONAR LOGIN

Before you can get started exploring all the features the SONAR portal offers, yo...

UPDATE YOUR NET2PHONE CANADA CREDENTIALS

SONAR credentials are aimed to provide you with maximum personal security. There ...

FORGOT LOGIN OR PASSWORD

Your Versature credentials are used for logging in to all of our web applications...

SEND WELCOME EMAIL TO NEW USERS

There are two methods of sending welcome emails.  Send to an individual user.   S...

HOW TO CHANGE A USER'S PASSWORD

As an office manager, you cannot set a user's password as they are designed to be...

HOW TO CHANGE A USER'S VOICEMAIL GREETING

Sometimes people call into work sick at the last minute, or they have some kind o...

CRTC Mental Health Initiative: 9-8-8

The CRTC is directing telecommunications service providers (TSPs) to transition a...

Can’t find what you’re looking for?

Our award-winning customer support team is here for you.

Contact Support