At net2phone Canada, we offer much more than just a phone system! With a variety of products, integrations, and features, we help you streamline your business operations.
Stay Updated with net2phone Canada Trust
The net2phone Canada's Trust page provides public, live, and historical system status updates, ensuring you stay informed about service levels. Subscribe to receive real-time updates directly to your inbox!
Sonar Insights
Elevate your call data with net2phone Canada Insights, giving you actionable insights into company operations, customer experiences, and employee performance.
Performance Wallboards
Display Sonar metrics visually through various component types. Performance wallboards foster high performance and accountability at team, cross-team, and individual levels. Metrics update every minute and are optimized for both large screens and smaller monitors.
The Call Centre Web Header
Add real-time information to your website with a banner that shows your call center’s name, current wait times, and the number of callers in the queue. Use pre-built JavaScript code provided by net2phone Canada to customize the look and feel to match your brand.
Long-Term Recordings
Access, filter, and listen to call recordings for over six months. Within the long-term recording section of Insights, you can also keyword search and view call recording transcriptions. With keyword search and call transcription features, you can easily monitor if agents hit key talking points or identify recurring customer issues.
Google Sheets
Unlock deeper insights into your call data with Google Sheets. After a quick installation, you can begin importing personal or company-wide call data. Learn how to:
Huddle Video Conferencing
Whether your team is remote or in-office, net2phone Canada offers seamless video conferencing with Huddle. Stay connected effortlessly from anywhere.
Maximize Productivity with Our Integrations
We’ve developed integrations with various cloud-based tools to streamline your workflow, boost productivity, and enhance call performance monitoring. All integrations use your net2phone Canada credentials:
Microsoft Teams
Make and receive net2phone Canada calls directly through the Microsoft Teams platform.
Salesforce
Log call details and activity notes into leads, tickets, and contacts with a single click.
Zoho CRM
Make calls, take notes, and save follow-up actions right from the CRM.
Zendesk Support
Sync incoming calls with existing customer records in Zendesk.
Zapier
Connect net2phone Canada to your favourite apps and automate workflows with Zapier.
Google Chrome Extension
Click-to-dial any embedded phone number directly from a web page in the Chrome browser.
