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Contact SupportThe Call Center section is designed to give you fast access to the most important...
Call queues, sometimes called “ring groups,” help you create call flows to organi...
You can sign in and out of call queues in two ways. You can use the Sonar portal,...
The Call Center section is designed to give you fast access to the most important...
Waiting on hold is never a fun experience. Save your incoming callers time with c...
The Sonar portal implements Call Center Statistic acronyms; use this complete lis...
Call monitoring, also known as "Listen In," is a valuable tool for Office Manager...
As an office manager or call center supervisor, you can subscribe to email report...
Sonar offers an SMS queue option, so your clients have the option of calling or t...
Sonar Charts uses our client portal's live metrics to display your call data visu...
At net2phone Canada, we understand the importance of detailed call center reporti...
Our award-winning customer support team is here for you.
Contact Support